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Terms & Conditions

PRICING

Prices are subject to change without notice; generally larger prints are necessarily of higher quality than their smaller counterparts, and prices reflect this. All prices are in American dollars.

PAYMENT

Secure payments are made via Paypal.  All major credit cards are accepted including Visa, Mastercard, American Express and Debit Card.

SALES TAX

We must collect 8.25% Texas sales tax on all orders shipped within Texas. Customers in other states are required to comply with local state tax laws.

SHIPPING

Fine Art Prints and Unstretched Canvasas are shipped individually via USPS.  Stretched Canvases are shipped via FedEx.  We ship domestically and internationally.  Shipping prices are calculated at check out.  We cannot combine shipments due to the delicate nature of the products.  Small, open editions - Domestic (US) orders are estimated to land within 5-12 business days. Small, open editions - International orders are estimated to land within 17-31 business days. Large, limited editions - Domestic (US) orders are estimated to land within 3-5 weeks. Large, limited editions - International orders are estimated to land within 3-6 weeks. 

 

RETURNS AND EXCHANGES

We're committed to fostering and creating quality art for affordable prices. If something goes wrong, please contact us within 14 days from when order was marked delivered by the carrier. Please note: returns are offered at our discretion, on a case by case basis. We also offer exchanges, on a case by case basis, within 60 days from the date an order is delivered. Do us the favor of contacting us for information if you would inquire about an exchange.

CANCELLATIONS

We cannot accept cancellations once orders are placed, and do apologize. Be sure to take care when ordering online --make sure the number of posters, as well as size selected, is exactly what you want before confirming your order.

DELIVERY-DAMAGED PRINTS

If the printed image arrives with damage or flaws, please contact us ASAP with a photo of the damage. Note: The image area is the area inside of the white border. Regardless of how carefully we package our prints, corners and edges tend to take damage in the care of mail shippers and handlers, and in the hands of mail carriers. It is because of potential problems such as these that we print on paper much larger than the image size; this allows for a protective border around the image. To be clear: the sole purpose of the white border is to protect the image. In addition to protecting the image area during shipping, the border will help protect the image when framed. Frame moulding or a mat will cover smudges on the white border. If any creases on the edges or corners of the white border concern you, simply have your framer trim them back to 1/4 inch —the standard width.

AVAILABILITY AND SOLD OUT EDITIONS

Once an edition sells out, it is closed and will no longer be available. We do not guarantee the future availability of any photograph or size/format.

LIMITED PURCHASES

We allow customers to purchase only 2 of the same limited edition prints, considering their nature. While there is no limit on the orderable amount of open edition prints, we may choose to limit the number of copies sold to an individual customer —if this occurs, we would let you know when we receive the order.

PRIVACY POLICY

ReneeRhynerShop.com respects your privacy and will never sell, loan, rent, trade or give out any of your personal information. Personal information provided is only to be used for the services requested —ie processing an order and shipping to your address; we may additionally receive a confirmation when you open an email from us. If you do not want to receive email or other mail from us, simply click on “Unsubscribe from this list” at the bottom of the newsletter.